Customer Service Advisor

RISEUP (Endemag for Admi...

Multiple Vacancies

Posted on 15 Sep

Experience

2 - 5 Years

Job Location

Cairo - Egypt

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

50 Vacancies

Job Description

Roles & Responsibilities

Hiring in Cairo and Alexandria for top multinational clients.

Hiring for Arabic, and English accounts, all fluency levels.


As a Customer service representative within our friendly and supportive team, you will be responsible for:

  • Handling incoming inquiries from English customers via the phone, email and on online,
  • Providing support for customers to effectively resolve their queries,
  • Using your knowledge of your client products and/or service to enhance sales, brand loyalty and the customer experience,
  • Updating our systems with complete and accurate details regarding your customer interactions.

Your Benefits:

  • Competitive salary
  • A bright, modern and exciting place to work, with excellent staff facilities
  • Voluntary Medical plan
  • Annual reward and recognition events
  • Holiday pay
  • Access to training and development opportunities

Desired Candidate Profile

  • Excellent English communication and interpersonal skills (written & verbal) for UK and Australia accounts
  • Arabic, bilingual, and Middle-East accounts
  • Graduates, drop-outs, and gap year are welcome to apply
  • 3 -6 six months of relevant Customer Service experience (preferred)
  • Highly motivated and strong work ethic.
  • Courteous, friendly, and professional manner
  • Strong computer skills and attention to detail
  • Ability to work to deadlines and targets
  • Flexibility in your approach to work to meet the changing needs of the business
  • Ability to work as a team member, as well as independently

Company Industry

  • Call Center
  • BPO
  • KPO
  • Outsourcing

Department / Functional Area

  • Corporate Planning
  • Consulting
  • Strategy
  • M&A

Keywords

  • Customer Service Advisor

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RISEUP (Endemag for Admi...

https://wuzzuf.net/jobs/p/qecygbjp8qa2-customer-service-advisor-riseup-endemag-for-administrative-skills-development-cairo-egypt