Customer Service Advisor - Spanish
Foundever
Employer Active
Posted 5 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Job Description
Our multinational company is recruiting Spanish-speaking customer service representatives to answer customer service calls.
Within a young and dynamic team, your mission will be:
- Advise and recommend to clients the solutions that best suit their interests;
- Ensure the management of customer accounts;
- Provide basic technical assistance.
After a very short and paid initial training period, you will benefit from a continuous training cycle designed to promote your career in a multinational company that offers you the opportunities and means to evolve.
Desired profile
A very good command of the language in which it is applied, both oral and written;
- A minimum level of education of at least a bachelor's degree;
- Prior experience in customer relations is highly desirable;
- A commercial spirit combined with a strong ability to suggest;
- Interpersonal communication skills; - A customer-oriented attitude (Smile, courtesy, empathy, ability to listen until the end without interrupting the customer).
Social benefits and others
In addition to an open-ended contract (CDI), social security, private medical insurance and transportation during non-working hours, Foundever offers you
- Training in addition to certification in;
- A sales bonus with no limit;
- A performance bonus;
- An evolving salary;
- CNSS subscription;
- Private medical insurance
- Club social
Like all positions in our company, this position is open to people with reduced mobility.
Time frame
De 8:00 a 18:00 horas en rotaci n de lunes as bado, 5 d as a la semana
Net salary + bonuses
- Call Center experience a plus
- Answers inbound calls within guidelines/goals established by the client and management. Consistently achieves call quality score goals in order to meet client and customer satisfaction goals.
Company Industry
- IT - Software Services
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Customer Service Advisor
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