Customer Service Agent - English

VXI

Employer Active

Posted 10 hrs ago

Experience

1 - 3 Years

Job Location

Cairo - Egypt

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities


Role Description

This is a full-time, on-site role for an English Customer Service Agent located in Cairo, Egypt. The Customer Service Agent will be responsible for

  • Providing support and assistance to customers.
  • Ensuring customer satisfaction
  • Enhancing the overall customer experience.
  • Daily tasks include handling customer inquiries, resolving issues.
  • Maintaining accurate records of customer interactions.


Work Conditions:

  • Rotational shifts (5 days/week, 2 days off)
  • 9 working hours per day, including a 1-hour break
  • On-site role at our office in City Stars, Nasr City
  • Transportation provided (pickup points + door-to-door after 11 PM)


Desired Candidate Profile

Who Should Apply:

  • Fluent English speakers (B2+ / C1 level)
  • Customer-focused, solution-oriented individuals
  • Eager to grow in the customer experience and telecom space

Company Industry

  • Recruitment
  • Placement Firm
  • Executive Search

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Customer Service Agent - English

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VXI

https://wuzzuf.net/jobs/p/3oog5yqkc7hf-customer-service-agent-english-vxi-cairo-egypt