Customer Service Agent
Client of Hire Lebanese
Employer Active
Posted 14 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Duties:
- 1- Prospecting calls/messages to secure first meetings.
- 2- Qualify prospected calls (Trade lanes, Volumes, Decision makers)
- 3- Serve as the primary intake for customer complaints and service issues via phone, emails etc.
- 4- Liaise with operations, carriers and customs brokers to provide timely updates
- 5- Handle Manager s meeting calendar
- 6- Maintain accurate log call with brief notes
- 7- Maintain clear CRM Data
Desired Candidate Profile
- BT/TS/LT Logistics or supply chain
- 1 to 3 years of experience in customer service
- Good command of French and English
- Organized with attention to details
- Excellent communication skills over the phone
- Living in Beirut
Company Industry
- Logistics
- Transportation
- Warehousing
- Courier
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Customer Service Agent
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Client of Hire Lebanese