Customer Service Agent
Nobilis
Posted on 28 Oct
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Respond to customer inquiries via phone, email, chat, or social media.
Resolve customer complaints in a timely and professional manner.
Maintain accurate records of customer interactions and transactions.
Collaborate with other departments to ensure smooth issue resolution.
Provide feedback and suggestions to improve customer experience.
Meet performance goals and service level targets.
Requirements:
- High school diploma or equivalent.
- Proven experience in customer service or a related field.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and work in a fast-paced environment.
- Proficiency with CRM systems and Microsoft Office tools.
Desired Candidate Profile
High school diploma or equivalent. Proven experience in customer service or a related field. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to multitask and work in a fast-paced environment. Proficiency with CRM systems and Microsoft Office tools.
Company Industry
- Automotive
- Automobile
- Auto Accessories
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Customer Service Agent
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