Customer Service Agent

Sutherland

Employer Active

Posted on 21 May

Experience

0 - 5 Years

Job Location

Cairo - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Answering customer questions and providing support

  • Resolving issues in a calm, professional, and friendly way
  • Communicating clearly and confidently over the phone
  • Working closely with your team to deliver great service

Desired Candidate Profile

Fresh graduates & dropouts are welcome!

  • Good communication and customer service skills
  • A positive attitude and willingness to learn
  • Strong listening and problem-solving skills
  • Comfortable working as part of a team
  • Fluent English is a strong MUST (B2/C1 level)
  • Ability to work night & overnight shifts

Company Industry

  • Call Center
  • BPO
  • KPO
  • Outsourcing

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Customer Service Agent

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Sutherland

Sutherland specializes in leveraging artificial intelligence, automation, cloud engineering, and advanced analytics to help global brands achieve success. Known for its leadership in digital engineering services, Sutherland powers business transformation and innovation through market-leading technologies and process excellence.

https://jobs.smartrecruiters.com/Sutherland/744000127434380-customer-service-agents

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