Customer Service Agent
VXI
Multiple Vacancies
Posted on 9 Oct
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Nationality
Egyptian
Gender
Not Mentioned
Vacancy
30 Vacancies
Job Description
Roles & Responsibilities
This is a full-time, on-site role for an English Customer Service Agent located in Cairo, Egypt. The Customer Service Agent will be responsible for providing support and assistance to customers, ensuring customer satisfaction, and enhancing the overall customer experience. Daily tasks include handling customer inquiries, resolving issues, and maintaining accurate records of customer interactions.
What You ll Be Doing:
- Answer customer inquiries related to products and services
- Provide accurate billing and technical support
- Troubleshoot and resolve service issues with professionalism
- Document customer interactions in internal systems
- Maintain a high level of customer satisfaction
Desired Candidate Profile
Who Should Apply:
- Fluent English speakers (B2+ / C1 level)
- Graduates/Dropouts
- Egyptians
Company Industry
- Consumer Durables
- Consumer Electronics
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Customer Service Agent
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