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Experience
0 - 2 Years
Job Location
Education
Bachelor of Arts(Communication)
Nationality
Filipino
Gender
Female
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Address customer inquiries with precision and empathy, ensuring each interaction leaves a positive impression.
Respond to customer inquiries via phone, email, chat, or social media.
Handle customer complaints, provide appropriate solutions and follow up to ensure resolution.
Maintain customer records by updating account information.
Follow communication procedures, guidelines, and policies.
Provide accurate, valid, and complete information by using the right methods.
Collaborate with other departments to resolve issues efficiently.
Desired Candidate Profile
A bachelor's degree in Business Administration, Communications, or a related field is preferred.
1-3 years of experience in customer service or a similar role, showcasing a proven track record of success.
Proficiency in English is essential, with additional language skills being a significant advantage.
Familiarity with MS excel and accounting software to streamline service processes.
Employment Type
- Full Time
Company Industry
Department / Functional Area
Keywords
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Suad Typing Center
Suad Typing Center is a trusted service provider specializing in a wide range of government and business support services in the UAE. We assist individuals and companies with labour and immigration services, Emirates ID processing, medical typing, family visa applications, and more. With a focus on accuracy, efficiency, and customer satisfaction, Suad Typing Center is committed to simplifying complex procedures and ensuring smooth, hassle-free experiences for all our clients.
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