Customer Service Agent
Client of HireLebanese
Employer Active
Posted 1 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Handle customer inquiries efficiently and professionally.
Coordinate shipments and provide real-time updates to clients.
Communicate with international agents, shipping lines, and transport providers.
Resolve customer complaints and ensure high levels of customer satisfaction.
Maintain accurate shipment records and documentation.
Desired Candidate Profile
Previous experience in freight forwarding, shipping, or logistics customer service is a plus.
Strong communication and problem-solving skills.
Ability to multitask and work under pressure.
Proficiency in Microsoft Office and shipment tracking systems.
Customer-focused with a proactive attitude.
Company Industry
- Shipping
- Freight
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Customer Service Agent
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Client of HireLebanese
Join our team in a leading Freight Forwarder dedicated to providing top-tier solutions to our clients.