Customer Service Agent

Client of hirelebanese

Posted 30+ days ago

Experience

3 - 5 Years

Job Location

Lebanon - Lebanon

Education

Any Graduation(), Chartered Financial Analyst(Finance)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Are you passionate about delivering excellent customer service? Do you thrive in a fast-paced logistics environment? Join our team in a leading Freight Forwarder dedicated to providing top-tier solutions to our clients.


Key Responsibilities:

Handle customer inquiries efficiently and professionally.


Coordinate shipments and provide real-time updates to clients.


Communicate with international agents, shipping lines, and transport providers.


Resolve customer complaints and ensure high levels of customer satisfaction.


Maintain accurate shipment records and documentation.


Requirements:

Previous experience in freight forwarding, shipping, or logistics customer service is a plus.


Strong communication and problem-solving skills.


Ability to multitask and work under pressure.


Proficiency in Microsoft Office and shipment tracking systems.


Customer-focused with a proactive attitude.

Company Industry

  • Consulting
  • Management Consulting
  • Advisory Services

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Customer Service Agent

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Client of hirelebanese

https://www.hirelebanese.com/jobdetails.aspx?id=267521

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