Customer Service Assistant MCT GROUP

Employer Active

Posted 1 hrs ago

Experience

1 - 3 Years

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Key Responsibilities:

Handle customer inquiries and follow-ups

• Coordinate with sales, logistics, and technical teams

Prepare quotations and order documents

Track orders and update customers

• Handle complaints professionally

• Prepare material submittals, warranty certificates, and submit sample requests to QA/QC

Qualifications & Skills:

Bachelor's degree in Business Administration or related field

• 1-2 years of experience in customer service coordination role (preferably in construction chemicals or related industry)

Strong communication and interpersonal skills

Good organizational and multitasking abilities

• Proficiency in MS Office (Excel, Word, Outlook) Experience with ERP/CRM systems is an advantage

Ability to work under pressure and meet deadlines.

Department / Functional Area

Keywords

  • Customer Service Assistant

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