Customer Service & Call Center Officer

K-A-Machmouchi Pharma Holding

Employer Active

Posted on 31 Mar

Experience

1 - 3 Years

Job Location

Lebanon - Lebanon

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Handle inbound and outbound calls professionally

Contact customers to promote ongoing offers and sales campaigns

Process and follow up on customer orders and ensure accurate invoicing

Respond to inquiries, complaints, and requests in a timely manner

Maintain proper records of customer interactions

Coordinate with internal teams to ensure smooth order fulfillment and customer satisfaction

Desired Candidate Profile

Female candidate based in or near Jadra

1 2 years of experience in customer service or call center

Strong communication skills in Arabic and English (French is a plus)

Sales-oriented mindset with good persuasion skills

Good command of Microsoft Office

Company Industry

  • Pharma
  • Biotech
  • Clinical Research

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Customer Service & Call Center Officer

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K-A-Machmouchi Pharma Holding

https://www.hirelebanese.com/jobdetails.aspx?id=280278

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