Customer Service Executive

Egyptian Company for Cos...

Posted 30+ days ago

Experience

1 - 3 Years

Job Location

Cairo - Egypt

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Answer inbound phone calls and customer inquiries professionally

Schedule and coordinate meetings with internal teams

Receive, track, and follow up on customer complaints until resolution

Coordinate with internal departments to solve customer issues

Maintain accurate records of customer interactions and complaints

Ensure a smooth and positive customer experience at all times

Desired Candidate Profile

Bachelor s degree in Business Administration or a related field

1 3 years of experience in customer service, customer handling, call center, or telesupport roles

Proven experience handling inbound calls and customer inquiries

Strong complaint-handling and problem-solving skills

Excellent verbal and written communication skills (Arabic required, English preferred)

Strong organizational and coordination abilities

Comfortable working in a full-time hybrid setup (2 days from office)

Company Industry

  • Perfumery
  • Toiletries
  • Personal Care
  • Cosmetics

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Customer Service Executive

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Egyptian Company for Cos...

https://wuzzuf.net/jobs/p/5v8e8lvlu9v9-customer-service-executive-egyptian-company-for-cosmetics-cairo-egypt