Customer Service Executive

Al Abdulghani Motors

Employer Active

Posted 5 hrs ago

Experience

2 - 5 Years

Job Location

Doha - Qatar

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Location

Doha,
Qatar

Experience

2 to 5 years

Qualification Level

Graduate

Job Function

Automotive / Auto Industry
Customer Service / Telecalling
Sales / Retail / Corporate / Business Development

Skillset

tinting, PPF installation, and underbody coating

Preferred Jobseekers

Jobseekers from any country

Customer Service Executive

Job Location : Doha, Qatar

Job Description :

Greet and assist customers upon arrival, and address inquiries or concerns related to vehicle appearance services.
Schedule and coordinate service work with applicators and technicians while ensuring timely vehicle delivery.
Provide regular updates to customers on service progress and follow up as needed.
Recommend and upsell additional services based on customer needs and vehicle condition.
Maintain and update accurate customer records.
Prepare service-based invoices and assist with billing documents.
Resolve customer complaints and ensure a smooth, satisfying service experience.

Skills :

Bilingual - English and Arabic.
Holding Bachelors Degree.
Previous experience in automotive services, especially tinting, PPF installation, and underbody coating.
Quality customer service skills.
Experience in sales and upselling services.
Strong in follow-up and coordination with both customers and internal teams.

Company Industry

Department / Functional Area

Keywords

  • Customer Service Executive

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