Customer Service Executive Dubai London Hospital LLC

Multiple VacanciesEmployer Active

Posted 1 hrs ago

Experience

0 - 1 Year

Education

Secondary School, Diploma, Any Graduation

Nationality

Emirati (UAE)

Gender

Any

Vacancy

5 Vacancies

Job Description

Roles & Responsibilities

  • Act as the primary point of contact for patient inquiries, providing prompt and accurate information to enhance patient satisfaction.

  • Resolve patient complaints effectively by employing problem-solving skills and ensuring a smooth resolution process.

  • Maintain detailed records of patients interactions, feedback, and transactions to support continuous service improvement.

  • Collaborate with cross-functional teams to address patient needs and provide tailored solutions that drive brand loyalty.

Desired Candidate Profile

  • Bachelor's or high school degree

  • fresher or experienced

  • Proficiency in both written and verbal communication

  • Basic computer skills

Employment Type

    Full Time

Department / Functional Area

Keywords

  • Team Collaboration
  • Customer Care Representative
  • Call Management
  • Product Knowledge
  • CRM Software
  • Sales Promotion
  • Customer Relations Agent
  • Support Specialist

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Dubai London Hospital LLC

Dubai London Hospital has an unwavering commitment to giving each and every patient the highest level of care. This is possible because of expert doctors, dedicated and efficient support staff, cutting edge technology and an approach that sees every patient as a VIP. We specialise in personalised healthcare and can state with confidence that we will make every effort to give the patient a bespoke regimen of treatment with the best results possible. Since we believe in community and service to our members, this personalised relationship goes a long way in building a strong bond that promotes wellness.

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Maneka - Member of hiring team

Jumeirah Beach Road Riyadh 11564, Dubai, United Arab Emirates (UAE)

https://dubailondonhospital.com