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Experience
1 Year
Monthly Salary
AED 1,500 - 2,000 ($406 - $541)
Job Location
Education
Any Graduation
Nationality
Indian
Gender
Male
Benefits
Accomodation, Visa, Paid Leaves
Vacancy
5 Vacancies
Job Description
Roles & Responsibilities
- Act as the primary point of contact for customer inquiries, providing prompt and accurate information to enhance customer satisfaction.
- Resolve customer complaints effectively by employing problem-solving skills and ensuring a smooth resolution process.
- Maintain detailed records of customer interactions, feedback, and transactions to support continuous service improvement.
- Collaborate with cross-functional teams to address customer needs and provide tailored solutions that drive brand loyalty.
Desired Candidate Profile
Bachelor's degree in Business Administration, Communication, or a related field is preferred.
A minimum of 6 months of experience in a customer service role, ideally in a fast-paced environment.
Proficiency in both written and verbal communication, with a focus on clarity and professionalism.
Experience with CRM systems and customer service software to manage client interactions efficiently.
Kannada and Telugu is Mandatory
Employment Type
- Full Time
Company Industry
Department / Functional Area
Keywords
- Client Services Executive
- Customer Support Specialist
- Customer Relations
- Customer Care Representative
- Problem Solving
- Multitasking
- Empathy
- Telesales
- Sales
- Customer Service
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Parchost.com
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