Customer Service Executive

Super Bytes Information Technology

Multiple VacanciesEmployer Active

Posted 1 hr ago

Experience

1 - 3 Years

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

30 Vacancies

Job Description

Roles & Responsibilities

Key and Responsibilities: Contact prospective customers using the provided database for customer acquisition. Handle marketing inquiries and assist potential customers. Follow up with prospective leads to convert them into customers. Maintain accurate customer records and ensure timely follow-ups. Provide prompt customer support via phone, WhatsApp, and other communication channels. Proactively engage with customers for support, business development, and referral opportunities. Maintain data records, prepare reports, and coordinate with the Team Leader. Be flexible to work in either day shifts or night shifts based on business requirements.

Desired Candidate Profile

  • 1 year of minimum work experience as a Customer Support Executive or tele caller
  • Hands-on experience with MS Excel
  • Excellent oral and written communication skills
  • Proactive and client service orientation.
  • Experience in BPO is also considered
  • Hindi & English must additional indian languages preferred

Department / Functional Area

Keywords

  • Customer Service Executive

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Super Bytes Information Technology

https://www.naukri.com/job-listings-060626005476