Customer Service Executive AgriCaribbean Trading & Logistics

Employer Active

Posted 20 min ago

Experience

0 - 1 Year

Monthly Salary

AED 3,500 - 6,000 ($946 - $1,621)

Job Location

Ras Al Khaimah - United Arab Emirates (UAE)

Education

Any Graduation

Nationality

Any CIS National, Any GCC National, Any Arab National, Any European National

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Act as the primary point of contact for customers, addressing inquiries and resolving issues in a timely manner, ensuring a seamless experience.
  • Utilize customer relationship management (CRM) software to track interactions, manage inquiries, and maintain accurate customer records for personalized service.
  • Proactively identify customer needs and provide tailored recommendations, enhancing customer satisfaction and promoting loyalty to the brand.
  • Collaborate with cross-functional teams, including sales and technical support, to escalate issues and ensure efficient resolution of complex problems.

Desired Candidate Profile

  • Bachelor’s degree in Business Administration, Communications, or a related field to ensure a strong foundation in customer relations.
  • At least 2 years of proven experience in a customer service role, preferably within the industry to bring relevant insights and skills.
  • Certification in customer service management or a related field to demonstrate commitment to professional development and excellence.
  • Experience in a fast-paced environment, showcasing the ability to multitask and adapt to changing situations efficiently.

Employment Type

    Full Time

Company Industry

  • Logistics
  • Transportation
  • Warehousing
  • Courier

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Team Collaboration
  • Customer Care Representative
  • Call Management
  • Product Knowledge
  • CRM Software
  • Sales Promotion
  • Customer Relations Agent
  • Support Specialist

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AgriCaribbean Trading & Logistics

At AgriCaribbean, we bridge the gap between regional producers and global markets. We specialize in the seamless integration of agricultural trade and complex logistics solutions, ensuring that high-quality commodities are moved efficiently across borders. Our commitment to supply chain transparency and reliable delivery makes us a trusted partner in the international agricultural arena

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