Customer Service (Fluent English Speaker)

3D Diagnostix

Posted on 8 Dec

Experience

1 - 3 Years

Job Location

Cairo - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Responsibilities:

  • Answer inbound calls and manage workflow between departments
  • Answer clients' inquiries and help them use the company s services
  • Make outbound calls with clients to follow up on service delivery
  • Overlook production processes and services provided by the company

Job Conditions:

  • Working location: Maadi (On Site)
  • Working days: Monday to Friday, Saturdays and Sundays are fixed off days.
  • English Fluency is a MUST.
  • Previous experience as a Customer support agent, Call Center agent is a plus.
  • Ability to work in the US Shift (3 pm - 12 am) & (6 PM - 3 AM)
  • Customer service skills

Desired Candidate Profile

  • English Fluency is a MUST.
  • Previous experience as a Customer support agent, Call Center agent is a plus.
  • Ability to work in the US Shift (3 pm - 12 am) & (6 PM - 3 AM)
  • Customer service skills

Company Industry

Department / Functional Area

Keywords

  • Customer Service (Fluent English Speaker)

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