Customer Service

Taameer Group

Posted 30+ days ago

Experience

1 - 3 Years

Job Location

Doha - Qatar

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Serve as the first point of contact for clients via phone, email, and in-person, providing assistance and answering inquiries related to real estate services.

Assist clients with the buying, selling, or renting process, ensuring they have the necessary information and documentation.

Address client concerns and issues promptly and professionally, working towards a satisfactory resolution.

Maintain accurate client records and update the database with relevant information regarding transactions and interactions.

Stay informed about current real estate trends, property listings, and local market conditions to provide knowledgeable support.

Work closely with real estate agents and other teams members to coordinate client needs and ensure seamless service delivery.

Assist with general office duties, including scheduling appointments, preparing documents, and managing correspondence.

Desired Candidate Profile

Qualifications:

  • High school diploma or equivalent; degree in business or related field is a plus.
  • Proven experience in customer service, preferably in real estate or a related industry.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Proficiency in Microsoft Office Suite and familiarity with CRM software.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Knowledge of local real estate market is a plus.

Company Industry

  • Real Estate

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Customer Service

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Taameer Group

https://levanteholding.zohorecruit.com/jobs/Careers/738953000009026037/

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