Customer Service (Fashion Retail)

Transcom

We are a global network of 30,000 customer service specialists across 26 countries, united by a passion for delivering an exceptional customer experience. At Transcom, we are committed every day—to our customers and to each other.

Every day, someone begins their journey with Transcom, transforming their current potential into skills for the future. People are recognized for their commitment, team spirit, and mutual support. They become agents of positive, lasting change within their team and their community.

That's who we are at Transcom. Here, we care for and support one another. You're welcomed just as you are, from day one. And with the right attitude, there's no limit to what we can accomplish together. Are you passionate about fashion? Are you bilingual and want to work in a challenging environment? Transcom offers you the opportunity to build a career doing what you love. Position Requirements Excellent communication skills Good basic computer skills Ability to solve technical problems and manage simple software Logical thinking and a technical approach Aptitude for problem solving Proficiency with IT tools (Microsoft Word, Excel, Outlook) Proven customer service skills Positive attitude, enthusiasm and team spirit Good typing speed and accuracy Ability to independently manage requests and solutions Good written and oral communication skills Knowledge of the customer's product is considered a plus Training or experience in the contact center sector, sales strategies or sales techniques is an advantage Language requirements: Italian level B+