Customer Service
FIT.UAE
Employer Active
Posted 3 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
1. To be courteous and welcoming to all club members
2. To assist and troubleshoot any membership issues
3. To fix any entry issues
4. To enforce membership policies at all times
5. To create a friendly first impression to all members and prospective members
6. To problem solve and escalate as required
7. To operate the membership software
Desired Candidate Profile
Qualifications & Skills include:
- Certificate or degree, preferably in marketing or business
- 2 years customer service experience in the fitness industry
- Strong experience on phone calls including cold calling
- Ability to meet KPIs and Targets
Company Industry
- Fitness
- Wellness
- Gym
- Salon
- Spa
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Customer Service
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FIT.UAE
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