Customer Service Officer
Client of Hire Lebanese
Posted 30+ days ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Receive and handle customer calls, messages, and emails professionally
Schedule pest control appointments and coordinate with technicians
Follow up with customers before and after service visits
Handle customer complaints and provide appropriate solutions
Maintain accurate customer records and service reports
Prepare service requests and work orders
Support the operations team with daily administrative tasks
Desired Candidate Profile
Previous experience in customer service (experience in pest control or services sector is an advantage)
Good communication and interpersonal skills
Ability to handle customer concerns calmly and professionally
Basic computer skills (Excel, emails, CRM systems)
Ability to work under pressure and manage multiple tasks
Company Industry
- Recruitment
- Placement Firm
- Executive Search
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Customer Service Officer
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Client of Hire Lebanese