Customer Service Officer

VAS

Posted on 2 Mar

Experience

1 - 3 Years

Job Location

Beirut - Lebanon

Education

Diploma

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Duties:

  • Assist clients with visa requirements, online application completion and form filling
  • Check and process documents
  • Answer customer inquiries
  • Follow up on application status
  • Support biometric enrollment and digital submissions as required
  • Support cash handling, receipt issuance, and daily reconciliation where applicable
  • Promote and cross-sell Value Added Services (VAS products) where applicable

Requirements:

  • Previous Experience in customer service
  • Minimum Qualification: High School Diploma
  • Preferred Qualification: Bachelor s Degree
  • Basic proficiency in MS Office and typing
  • Knowledge of visa/passport procedures is an advantage

Desired Candidate Profile

Previous Experience in customer service

Minimum Qualification: High School Diploma

Preferred Qualification: Bachelor s Degree

Basic proficiency in MS Office and typing

Knowledge of visa/passport procedures is an advantage

Company Industry

  • Consulting
  • Management Consulting
  • Advisory Services

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Customer Service Officer

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VAS


https://www.hirelebanese.com/jobdetails.aspx?id=279459

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