Customer Service Officer Lals Group LLC

Multiple VacanciesEmployer Active

Posted 32 min ago

Experience

1 - 4 Years

Monthly Salary

AED 6,000 - 6,500 ($1,621 - $1,756)

Education

Any Graduation

Nationality

Emirati (UAE)

Gender

Any

Vacancy

5 Vacancies

Job Description

Roles & Responsibilities

A Customer Service Officer is responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience.

Key Responsibilities:

  • Respond to customer queries via phone, email, or in person

  • Handle complaints and provide appropriate solutions

  • Maintain accurate records of customer interactions

  • Process orders, forms, and requests

  • Coordinate with internal departments to resolve customer concerns

  • Follow up with customers to ensure satisfaction

  • Provide product or service information clearly

Desired Candidate Profile

  1. Strong communication and interpersonal skills

  2. Problem-solving ability

  3. Patience and professionalism

  4. Attention to detail

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Customer Service Representative
  • Conflict Resolution

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Lals Group LLC

Afeefa Ansar - Member of hiring team

Office No.1906, Prime Commercial Tower Business Bay, Dubai, United Arab Emirates (UAE)