Customer Service Officer
Al Rifai Arabia
Employer Active
Posted on 13 Oct
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Experience
2 - 3 Years
Job Location
Education
Any Graduation()
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
We re Hiring: Customer Service Officer
Alrifai UAE is seeking a dedicated Customer Service Officer to join their team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and ensuring an outstanding customer experience across all touchpoints. This role requires excellent communication skills, strong attention to detail, and the ability to collaborate with multiple teams to resolve issues efficiently.
Key Responsibilities:
Address customer inquiries promptly and professionally.
Resolve complaints while maintaining high customer satisfaction levels.
Coordinate with internal teams to ensure timely solutions.
Maintain accurate records of customer interactions and feedback.
Uphold company standards for service excellence.
Requirements:
Minimum 2 to 3 year of experience
Must be locally available in the UAE.
Strong verbal and written communication skills.
Ability to work effectively in a fast-paced environment.
Alrifai UAE is seeking a dedicated Customer Service Officer to join their team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and ensuring an outstanding customer experience across all touchpoints. This role requires excellent communication skills, strong attention to detail, and the ability to collaborate with multiple teams to resolve issues efficiently.
Key Responsibilities:
Address customer inquiries promptly and professionally.
Resolve complaints while maintaining high customer satisfaction levels.
Coordinate with internal teams to ensure timely solutions.
Maintain accurate records of customer interactions and feedback.
Uphold company standards for service excellence.
Requirements:
Minimum 2 to 3 year of experience
Must be locally available in the UAE.
Strong verbal and written communication skills.
Ability to work effectively in a fast-paced environment.
Company Industry
- Recruitment
- Placement Firm
- Executive Search
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Customer Service Officer
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Al Rifai Arabia