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Experience
1 - 2 Years
Monthly Salary
AED 4,500 - 5,000 ($1,216 - $1,351)
Job Location
Education
Bachelor of Technology/Engineering(Mechanical)
Nationality
Emirati (UAE)
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Inbound Calls
1. Answer incoming calls on time and friendly manner.
2. Schedule orders as per the customer’s request.
3. Evaluate escalations and complaints of the callers and provide proper solutions.
4. Boost customer loyalty by offering a proper experience over the phone.
Emails
1. Handle emails and respond within 24 hours SLA.
2. Escalate customer complaints.
3. Respond to the needs of customers and provide personalized service
Employment Type
- Full Time
Company Industry
- Recruitment
- Placement Firm
- Executive Search
Department / Functional Area
- Administration
Keywords
- Client Relations Representative
- Customer Experience Specialist
- Customer Service Associate
- Support Associate
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AMS International Search FZ-LLC
MRI Worldwide FZ LLC was established in Dubai in 2000 to serve clients in the GCC and Africa regions. The office currently consists of a team of industry specialists working in vertically defined market sectors including Technology, Banking, Financial Services, Consumer Goods, FMCG, Luxury Retail, Traditional Retail, Engineering and construction, and Industrial Manufacturing MRI Worldwide FZ LLC is a member of MRINetwork. Founded in 1965, MRI Network is a wholly owned subsidiary of CDI Corp (NYSE: CDI), with over 700 offices worldwide in more than 50 countries. Globally, MRI Network has more than 3,500 search and recruitment specialists and has a shared network database of over 1.5 million candidates. MRI Worldwide Client Connect - Single Point of Contact to our Global Network in over 50 countries - Project Management of the Recruitment Process - Customized Search Solutions to meet Clients Needs - Deep understanding of the Middle-Eastern culture, economies, emerging trends and its often unique talent requirements. Key Areas of Focus: - Retained Search - Contingent Search - Leadership Search
Read MoreGaurav - NA
Premises 103 Floor 01 Building 2, Sheikh Zayed Road, Dubai Internet City, Dubai, United Arab Emirates, 500729, Dubai, United Arab Emirates (UAE)
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