Customer Service Representative

client of Emploi Patner

Responsibilities:

• Respond to incoming calls and process requests with a conversion objective.
• Make outgoing calls for follow-up, reminders or prospecting
• Identify customer needs and propose appropriate solutions
• Collaborate with internal teams to solve customer problems
• Keep customer files and reports up to date

Skills:

• Excellent oral and written communication.
• Sense of listening and customer relations.
• Ability to manage multiple tasks and priorities.
• Mastery of office tools.