Customer Service Representative

ALQURASHI

Employer Active

Posted on 10 Dec

Experience

1 - 7 Years

Job Location

Cairo - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Respond promptly and professionally to customer inquiries via phone, email, and in-person interactions.
  • Resolve customer complaints and issues efficiently, ensuring customer satisfaction and retention.
  • Maintain accurate records of customer interactions, transactions, and feedback.
  • Collaborate with internal teams to address customer needs and escalate complex issues as necessary.

Desired Candidate Profile

  • 1-5 years of experience in a customer service or client-facing role.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and a customer-oriented mindset.
  • Ability to handle challenging situations with professionalism and empathy.

Company Industry

  • Consulting
  • Management Consulting
  • Advisory Services

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Customer Service Representative

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ALQURASHI

https://wuzzuf.net/jobs/p/sm6bsg8aou2b-customer-service-alqurashi-cairo-egypt