Customer Service Representative

Sutherland

Employer Active

Posted on 7 Apr

Experience

0 - 5 Years

Job Location

Cairo - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Your day-to-day responsibilities will include:

  • Handling customer interactions with efficiency and empathy.
  • Providing tailored solutions to meet customer needs.
  • Ensuring a positive customer experience through effective communication and professional phone etiquette.

Desired Candidate Profile

Fresh Grads & Dropouts are welcome to apply!

What we re looking for:

Fluency in English is a MUST! (B2/C1 level) br> Strong skills in Customer Service & Customer Support br> Proven ability to enhance Customer Satisfaction & Customer Experience br> Problem-solving, active listening, & attention to detail br> Experience in a customer-facing role and familiarity with CRM tools is a plus! br> Flexibility with night & overnight shifts is essential br> Proficiency in professional phone etiquette & communication techniques is a plus

If you re passionate about making a difference and love helping customers, we want YOU!

Company Industry

  • IT - Software Services

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Customer Service Representative

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

Sutherland

Sutherland is a global leader specializing in AI, automation, cloud engineering, and advanced analytics to drive digital transformation and provide scalable business solutions for top-tier brands worldwide.

With a strong emphasis on digital engineering services, we deliver innovative technologies and business process excellence, creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of 363 independent inventions, including 250 AI-based solutions with patents in key technologies that continuously enhance business operations and transform user experiences.

Sutherland s cutting-edge solutions are delivered through a seamless "as-a-service" model, enabling rapid innovation and supporting sustainable business growth.

Read More

https://jobs.smartrecruiters.com/Sutherland/744000119100087-customer-service-representative