Customer Service Representative

Urbnlanes

Employer Active

Posted on 17 Sep

Experience

4 - 6 Years

Job Location

Cairo - Egypt

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

First Group Construction Company is a leading organization in the construction industry, committed to delivering high-quality projects and exceptional client service. We are currently expanding our team and looking for a Customer Service Representative to join our Kuwait City office.

  • Handle customer inquiries and provide accurate information regarding company services and projects.
  • Assist clients with requests, complaints, and service-related issues in a professional and timely manner.
  • Coordinate between clients and internal departments to ensure smooth communication and service delivery.
  • Maintain and update customer records and documentation.
  • Support the sales and operations teams with client follow-ups and after-sales service.
  • Ensure customer satisfaction and contribute to building long-term relationships.

Desired Candidate Profile

  • Proven experience in customer service within the construction industry (experience in construction companies is a must).
  • Excellent communication skills in both Arabic and English (spoken and written).
  • Strong problem-solving and conflict resolution skills.
  • Ability to work under pressure and manage multiple tasks.
  • Proficiency in MS Office and customer service software is a plus.
  • Minimum of 4+ years of relevant experience.
  • Bachelor s degree in Business Administration, Communications, or a related field preferred.

Company Industry

  • Real Estate

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Customer Service Representative

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Urbnlanes

https://wuzzuf.net/jobs/p/nnompv7mrjhp-customer-service-representative-kuwait-city-urbnlanes-cairo-egypt