Customer Service Representative
Confidential Company
Multiple Vacancies
Posted on 31 Oct
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Experience
1 - 3 Years
Monthly Salary
AED 2,500 - 3,500 ($676 - $946)
Job Location
Education
Secondary School, Intermediate School, Bachelor of Commerce, Bachelor of Business Administration
Nationality
Any GCC National, Indian, Nepali, Pakistani
Gender
Any
Vacancy
3 Vacancies
Job Description
Roles & Responsibilities
We are looking for a candidate to help the customers by listening to their queries and assisting them accordingly.
Some of the roles, responsibilities and skills required are:
- Must speak HINDI/URDU and ENGLISH (Arabic is a plus).
- Excellent communication abilities, including written and verbal communication.
- Handle calls in a consistently polite, professional and efficient manner.
- Answer phones and messages, respond to customer requests and clarify the desired information.
- Follow-up on customer inquiries that are not immediately resolved.
- Take the extra mile to engage and help the customers.
- Previous call center customer service experience is required.
- Skills preffered: 3CX, Zendesk, FreshDesk, Bitrix24
*This is not a typical telemarketing role where you’ll be asked to generate leads or achieve targets on monthly basis, it’s just a customer support position to provide better assistance and resolve our customer concerns*
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Location: Al Barsha 1
Working Hours: 9 AM – 6 PM
Salary: 2,500-3500
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Desired Candidate Profile
Language:
- English (Required)
- Hindi (Required)
- Urdu (Preferred)
- Arabic (Preferred)
Employment Type
- Full Time
Company Industry
Department / Functional Area
Keywords
- Customer Support
- Call Center
- Customer Care
- Support Service Agent
- CRM Software
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Confidential Company
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