Customer Service Representative Logistics

Posted 30+ days ago

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Experience

0 - 1 Year

Monthly Salary

AED 2,500 - 3,000 ($676 - $811)

Job Location

Dubai - United Arab Emirates (UAE)

Education

Bachelor of Arts(Communication)

Nationality

Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

• Act as the primary point of contact for customers, addressing inquiries with a comprehensive understanding of products and services.
• Resolve customer issues swiftly by utilizing problem-solving skills and ensuring follow-up for complete satisfaction.
• Document customer interactions meticulously in the CRM system to maintain accurate records and improve service efficiency.
• Educate customers on product features and benefits, enhancing their experience and encouraging brand loyalty.

Desired Candidate Profile

• Requirements: • 1–2 years of UAE experience (preferred) • Freshers are welcome to apply • Strong communication & coordination skills • Basic knowledge of logistics or freight forwarding is an advantage • Open to Male & Female candidates

  Interested candidates,

Employment Type

Full Time

Company Industry

• Logistics
• Transportation
• Warehousing
• Courier

Department / Functional Area

• Helpdesk
• Customer Service
• Telecalling

Keywords

• Team Collaboration
• Time Management
• Customer Success Associate
• Adaptability
• Support Services Representative
• Client Support Executive
• Empathy
• CRM Software

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