Customer Service Representative Lynkit Information Technology Consultancy L.L.C

Multiple VacanciesEmployer Active

Posted 20 min ago

Experience

0 - 2 Years

Monthly Salary

AED 3,000 - 4,000 ($811 - $1,081)

Job Location

Dubai - United Arab Emirates (UAE)

Education

Bachelor of Science, Bachelor of Commerce(Commerce), Bachelor of Business Administration

Nationality

Indian, Bangladeshi, Nepali, Pakistani

Gender

Any

Vacancy

5 Vacancies

Job Description

Roles & Responsibilities

  • Make outbound calls or send messages to clients based on distribution and build up solid relationships.
  • Proficiently grasp relevant job knowledge, promptly and accurately handle customer demands, and quickly and efficiently resolve user issues within specified time frames to enhance customer retention and satisfaction.
  • Proactively identify, summarize, and verify potential issues through clients’ feedback, pass on the problems to relevant departments for follow-up, or propose effective suggestions to assist in business optimization.
  • Assist development engineers in resolving customer problems and provide real-time technical support for first-line troubleshooting.
  • Handle occasional tasks assigned by supervisors.

Desired Candidate Profile

  • Required languages: English and Hindi (Both MUST BE fluent in spoken and written)
  • Minimum 2 years of experience in customer service roles
  • Excellent communication skills
  • Strong problem-solving ability
  • Empathetic and patient when dealing with challenging customer interactions.
  • Experience from customer service or online service experience will be added advantage.
  • Candidates must be willing to work at Dubai Business Bay

Candidates preferred from India, Pakistan, Sri Lanka, Nepal, and Bangladesh who can speak in English & Hindi.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

Lynkit Information Technology Consultancy L.L.C

n today's increasingly digital world, technology and security have become pivotal in business operations. LYNKIT INFORMATION TECHNOLOGY CONSULTANCY L.L.C, founded in Dubai in 2024, is dedicated to providing cutting-edge technology consulting services. Our mission is to assist clients in overcoming technological challenges, ensuring information security, and optimizing business processes through efficient and reliable solutions.

Read More

Ezwin

Business Bay Dubai, UAE, Dubai, United Arab Emirates (UAE)