Customer Service Representative
PPG INDUSTRIES, INC.
Posted on 25 Sep
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Your responsibilities
- First point of contact for Customers (via mail and phone)
- Order entry, managing and monitoring all orders for customers
- Providing high level of customer service, with daily follow ups and clear communication with customers
- Communication and coordination between sales reps, customers, supply and factory, pricing
- Taking responsibility for invoice processing, amending invoices, issuing credit and debit notes, handling non-technical complains
- Taking responsibility for sending the goods, handling the relationship with the customers, freight forwarders, and PPG s other legal entities.
- Monitor delivery process, coordinate deliveries with warehouse and transport company
- Monitor stock situation- cooperation with supply and factory
Desired Candidate Profile
Turkish native speaker is a must and Fluent English
- 1 year of experience in a similar position
- Knowledge of SAP system would be an asset
- Previous customer service and/or Supply Chain experience will be considered an asset
- Organizational, interpersonal and communication skills
- Ability to work in international environment across cultures
- Quick learner with competence to resolve queries
Company Industry
Department / Functional Area
Keywords
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PPG INDUSTRIES, INC.
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