Customer Service Representative
Sutherland
Employer Active
Posted on 1 Apr
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Responsibilities include managing inbound and outbound customer interactions to provide support, resolving inquiries efficiently, ensuring customer satisfaction, and identifying opportunities to improve customer experience.
Proficiency in Customer Service, Customer Support, and ensuring Customer Satisfaction
Ability to enhance Customer Experience and maintain high Customer Service standards
Strong communication, problem-solving, and interpersonal skills
Ability to work on-site in Cairo, Egypt, with a passion for delivering exceptional customer experiences
Fluency in English
Desired Candidate Profile
Proficiency in Customer Service, Customer Support, and ensuring Customer Satisfaction
Ability to enhance Customer Experience and maintain high Customer Service standards
Strong communication, problem-solving, and interpersonal skills
Ability to work on-site in Cairo, Egypt, with a passion for delivering exceptional customer experiences
Fluency in English
Company Industry
- Call Center
- BPO
- KPO
- Outsourcing
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Customer Service Representative
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Sutherland
Sutherland is a leading global provider of transformative digital services and solutions, specializing in artificial intelligence, automation, cloud engineering, and advanced analytics. Collaborating with iconic global brands, our market-leading technologies and digital engineering services drive rapid innovation and scalable business transformation. With over 363 unique inventions, including 250 AI-based innovations, we deliver groundbreaking digital outcomes through our seamless "as-a-service" model. Our tailored solutions help optimize business operations, create exceptional experiences, and enable clients to achieve their strategic goals with agility.
https://jobs.smartrecruiters.com/Sutherland/744000118168557-customer-service-representative