Customer Service Representative

TaskUs

Multiple Vacancies

Posted 30+ days ago

Experience

0 - 2 Years

Job Location

Giza - Egypt

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

10 Vacancies

Job Description

Roles & Responsibilities

Are you fluent in Spanish and English (B2 level) and ready to launch your career with one of the most dynamic and people-focused teams in Egypt?
We re hiring Customer Support Representatives for a launching account in the food delivery industry no prior experience needed!

At TaskUs, we believe in creating a work culture that s supportive, rewarding, and fun. You ll be the first point of contact for customers, handling inquiries via phone, chat, or email with professionalism and care.

Responsibilities:
  • Provide bilingual (Spanish/English) customer support through voice and non-voice channels
  • Handle customer inquiries, complaints, and issues in a timely and accurate manner
  • Ensure customer satisfaction by delivering clear, empathetic, and effective assistance
  • Follow internal processes and contribute to continuous improvement
  • Maintain accurate records of interactions using the provided tools

Desired Candidate Profile

  • Fluency in Spanish and English (minimum B2 level required)
  • Excellent communication and problem-solving skills
  • Flexible with 24/7 rotational shifts
  • Basic computer literacy
  • Positive attitude and willingness to learn
  • Open to graduates, undergrads, dropouts, and gap year candidates

Company Industry

  • Consumer Durables
  • Consumer Electronics

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Customer Service Representative

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TaskUs

https://wuzzuf.net/jobs/p/dkk9tyzrmixj-customer-service-representative-spanish-speaker-taskus-giza-egypt