Customer Service Representative

Client of Hire Lebanese

Employer Active

Posted on 13 Oct

Experience

1 - 3 Years

Job Location

Lebanon - Lebanon

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Respond promptly and professionally to customer inquiries via phone, email, or live chat

Resolve customer complaints, provide appropriate solutions, and follow up to ensure resolution

Maintain deep knowledge of our products, services, and policies to assist customers effectively

Process orders, forms, requests, returns, and other transactions accurately

Record customer interactions and feedback using internal systems (CRM/ticketing tools)

Escalate complex issues to the appropriate departments when necessary

Identify trends in customer concerns and suggest improvements

Deliver a positive, empathetic, and professional experience to all customers

Company Industry

Department / Functional Area

Keywords

  • Customer Service Representative

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