Customer Service Representative
Tawteen
Employer Active
Posted on 30 Mar
Send me Jobs like this
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
o Handle buying and selling of foreign currencies as per approved exchange rates.
o Provide accurate information on rates and charges to customers.
o Ensure customer transactions are processed quickly and efficiently.
o Maintain a professional and courteous approach while dealing with customers.
o Ensure sufficient cash is available at all times to meet daily transaction requirements.
o Ensure accuracy in counting, verifying, and balancing cash.
o Safeguard cash and currencies in compliance with security procedures.
o Deposit excess cash in the bank as instructed.
o Strictly follow AML policies, KYC norms, and company compliance guidelines.
o Report suspicious transactions to the Compliance Officer & Branch In-Charge.
o Ensure all documents and customer IDs are verified and recorded as per regulations.
o Accurately record all transactions in the system.
o Reconcile daily transactions and balance cash at the end of the day.
o Assist in preparing daily reports for submission to the Branch Manager
o Support colleagues in branch operations when required.
o Participate in training sessions to stay updated with new policies, products, and regulatory requirements.
o Maintain discipline and professionalism within the branch
Company Industry
- Internet
- E-commerce
- Dotcom
Department / Functional Area
- Cashier
- Teller
- Billing & Payment
Keywords
- Customer Service Representative
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com