Customer Service Representative

Chocolala LLC

Employer Active

Posted on 13 Oct

Experience

2 - 5 Years

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Location

United Arab Emirates

Experience

2 to 5 years

Qualification Level

Diploma; Graduate

Job Function

Customer Service / Telecalling

Skillset

Customer service excellence, Effective communication, Multitasking and time management

Preferred Jobseekers

Jobseekers from any country

Customer Service Representative

Job Location : United Arab Emirates

Responsibilities:


Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.

Requirements:

High school diploma, general education degree, or equivalent.
Excellent communication skills
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.

Company Industry

Department / Functional Area

Keywords

  • Customer Service Representative

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