Customer Service Representative
Chocolala LLC
Employer Active
Posted on 13 Oct
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Experience
2 - 5 Years
Job Location
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Job Location
United Arab Emirates
Experience
2 to 5 years
Qualification Level
Diploma; Graduate
Job Function
Customer Service / Telecalling
Skillset
Customer service excellence, Effective communication, Multitasking and time management
Preferred Jobseekers
Jobseekers from any country
Job Location : United Arab Emirates
Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.
Requirements:
High school diploma, general education degree, or equivalent.
Excellent communication skills
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
Company Industry
- Consulting
- Management Consulting
- Advisory Services
Department / Functional Area
- Sales
- Business Development
Keywords
- Customer Service Representative
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