Customer Service Representative Vinted

Transcom

Employer Active

Posted 7 hrs ago

Experience

0 - 5 Years

Job Location

Cairo - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Join us as a Customer Service Representative!
Be on the front line of support for clients and deliver impactful work on a company level. In this role, you will:
  • Support a leading global retail platform by helping deliver innovative products, everyday essentials, and seamless digital shopping experiences to a wide community of users. In this role, you will contribute to merchandising and product initiatives, strengthen relationships with sellers and partners, and help create smooth, customer-focused omnichannel experiences that connect people with the items they love.
  • Provide an excellent customer experience by responding to customer queries in a timely and accurate way via phone.
  • Contribute to the project's success, propose improvements, share knowledge, and learn together with your colleagues.
  • Work rotational shifts 24/7.

Desired Candidate Profile

  • C1 written and spoken proficiency in English.
  • Strong verbal and written communication and interpersonal skills, such as empathy and listening.
  • Ability to quickly absorb information, adapt, and respond to change.
  • Positive attitude and willingness to provide brilliant customer experience you believe that customers deserve more than just support.

Company Industry

  • Call Center
  • BPO
  • KPO
  • Outsourcing

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Customer Service Representative Vinted

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Transcom

At Transcom, we re relentlessly committed to our clients and each other. Every day, someone starts their journey with Transcom, taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That s just how we are at Transcom. Here, we care and root for each other. You re included just as you are from day one. And with the right mindset, there s no end to how far we can go together.

Read More

https://careers.transcom.com/job-openings/customer-service-representative-vinted/