Customer Service Representative Walmart

Transcom

Employer Active

Posted on 29 Mar

Experience

0 - 5 Years

Job Location

Cairo - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Be on the front line of support for clients and deliver impactful work on a company level. In this role, you will:

  • Support a global retail leader, helping deliver innovative products, everyday essentials, and digital shopping solutions to millions of customers. In this role, you will contribute to merchandising and product initiatives, strengthen supplier and partner relationships, and help bring seamless omnichannel experiences and customer-focused solutions to market.
  • Provide an excellent customer experience by responding to customer queries in a timely and accurate way via phone.
  • Contribute to the project's success, propose improvements, share knowledge, and learn together with your colleagues.
  • Work rotational shifts 24/7.

Desired Candidate Profile

To be successful in this role, the following is needed:
  • C1/B2 written and spoken proficiency in English.
  • Strong verbal and written communication and interpersonal skills, such as empathy and listening.
  • Ability to quickly absorb information, adapt, and respond to change.
  • Positive attitude and willingness to provide brilliant customer experience you believe that customers deserve more than just support.

Company Industry

  • Call Center
  • BPO
  • KPO
  • Outsourcing

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Customer Service Representative Walmart

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Transcom

At Transcom, we re relentlessly committed to our clients and each other. Every day, someone starts their journey with Transcom, taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That s just how we are at Transcom. Here, we care and root for each other. You re included just as you are from day one. And with the right mindset, there s no end to how far we can go together.

Read More

https://careers.transcom.com/job-openings/customer-service-representative-walmart-5/