Customer Service Representatives

Sutherland

Employer Active

Posted 1 hrs ago

Experience

0 - 5 Years

Job Location

Egypt - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Sutherland Cairo is currently hiring Customer Service Representatives to join our team in New Cairo. We offer a professional, people-first environment that supports growth, stability, and long-term career development.

Position: Customer Service
Salary: Up to 21,500 EGP net (including 15% KPIs) + upselling
Location: New Cairo
Full-Time | On-Site
English Level: B2 or above

Position: Customer Service (Sales)
Salary: 21,500 EGP net during training (including 15% KPIs)
Salary: Up to 28,500 EGP net after certification (including 15% KPIs) + sales incentives
Location: New Cairo
Full-Time | On-Site
English Level: B2 or above

Position: Technical Support (Telecom account)
Salary: Up to 20,800 EGP (including 15% KPIs)
Location: New Cairo
Full-Time | On-Site
English Level: B2 or above

Position: Technical Support (Telecom account)
Salary: Up to 17,500 EGP (including 15% KPIs) + incentives
Location: New Cairo
Full-Time | On-Site
English Level: B2 or above

Position: Sales (Retention B2B)
Salary: Up to 23,500 EGP (including 15% KPIs) + incentives
Location: New Cairo
Full-Time | On-Site
English Level: B2 or above

Additional Benefits & Perks:

Night Shift Allowance: 1,100 EGP monthly
Mental Wellness Support: Access to a dedicated wellness coach + free therapy sessions
Physical Wellbeing: Gym access
Employee Discounts: Exclusive offers and deals

Transportation:

Transportation is covered both ways inside Cairo and Gizabr> Door-to-door for females (8:00 PM 6:00 AM)br> Drop-off within 1 km for males

Career Growth: Eligibility for promotions after 6 months of joining
Learning & Development: Free access to educational platforms and professional courses

Employee Referral Program:
Earn rewards by referring qualified candidates and growing your network within the company.

What We Offer:
Respectful & non-toxic work environment
Clear career progression & internal promotions
Mental health & wellbeing support
Company-provided transportation (round trip)
Employee recognition programs

Desired Candidate Profile

Graduates & dropouts are welcome to apply
English proficiency required: strong>B2 / B2+ / C1/strong> br> Military papers are required for males

Company Industry

Department / Functional Area

Keywords

  • Customer Service Representatives

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Sutherland

Sutherland is a global leader in digital transformation and customer experience management, helping some of the world s most recognized brands connect with their customers in meaningful ways. With over 35 years of experience and a presence in more than 20 countries, Sutherland delivers innovative solutions across technology, sales, customer support, and business process services. At Sutherland, we don t just offer jobs we create career journeys. Our people-first culture encourages growth, development, and innovation, making us one of Egypt s Best Places to Work for three consecutive years. We believe in potential, passion, and ambition. Whether you re a student, graduate, career shifter, or simply exploring new opportunities, Sutherland provides the tools, training, and support to help you succeed and thrive. Why Join Us? Work with a global leader in customer experience and digital transformation Enjoy structured career progression and fast-track promotions Access world-class training, wellness programs, and employee benefits Be part of a diverse, inclusive, and award-winning culture Contribute to projects that have a real impact on clients and communities Our Mission: To deliver exceptional digital experiences that empower businesses and enrich the lives of customers around the world. Sutherland Egypt Where your potential becomes performance, and your career truly takes off.

Read More

https://jobs.smartrecruiters.com/Sutherland/744000123968546-customer-service-representatives