Customer Service Retention B2B Support
Sutherland
Employer Active
Posted 1 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
This is a full-time on-site role for a Customer Service Representative English Account at Sutherland's location in Cairo.
The role involves day-to-day tasks related to ensuring customer satisfaction, managing customer accounts, providing excellent customer service, and effective communication.
Desired Candidate Profile
Customer Service, sales and retention skills
- Proficiency in English B2 -C1
- Grads and Dropouts only
- Flexibility with night and overnight shifts
- Flexibility with Rotational shifts
- Previous experience in a similar role is a plus
- Sales or Retention experience
Company Industry
- Call Center
- BPO
- KPO
- Outsourcing
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Customer Service Retention B2B Support
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Sutherland
At Sutherland, we are a leading global business and digital transformation partner with expertise in Artificial Intelligence, Automation, Cloud engineering, and Advanced analytics. Our services span various industries including Healthcare, Insurance, Banking & Financial Services, Communications, Media & Entertainment, Technology, Travel & Hospitality, Logistics, Retail, Energy & Utilities. We are committed to driving digital transformation and providing unique value propositions through market-leading technology and business process excellence, with over 200 unique inventions under several patents across critical technologies.
https://jobs.smartrecruiters.com/Sutherland/744000123901941-customer-service-retention-b2b-support