Customer Service Specialist

Minlo

Employer Active

Posted 15 hrs ago

Experience

1 - 3 Years

Job Location

Cairo - Egypt

Education

Bachelor of Arts

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Meeting and greeting clients, handles inquiries about Products and showroom services.
  • Keeping the reception area tidy, Answering any Inquires via phone calls and WhatsApp. messages.
  • Assisting with a variety of administrative tasks including, responding to emails and Complaints.
  • Create Job Orders on CRM, Follow up All Open Orders to be closed and Contact with Specific department to be closed On time.
  • Processing bills and helping clients or customers if they have any questions about their charges.
  • Organizing Files For billings, Customer Client and records, etc.
  • Responding to all customer inquiries in a polite and timely manner.

Desired Candidate Profile

  • Bachelor s degree or equivalent experience in a related field.
  • 1-3 years of experience in customer service or a similar client-facing role.
  • Experience in a similar field are typically necessary, such as in after-sales service or customer care.
  • Proficiency with Customer Relationship Management (CRM) systems is essential for tracking customer interactions and service.
  • Familiarity with Microsoft Office Suite is a common requirement.
  • Strong verbal and written communication skills are crucial.
  • Strong organizational and time-management abilities are necessary for managing complex service operations.
  • A collaborative attitude and ability to work effectively within a team are desired.
  • A willingness to learn and adapt to new processes and technologies.
  • Commitment to delivering high-quality service and maintaining customer satisfaction.

Company Industry

  • Plastics
  • Rubber

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Customer Service Specialist

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

Minlo

https://wuzzuf.net/jobs/p/2ngs50w1alkq-customer-service-specialist-minlo-cairo-egypt