Customer Service Specialist

Tamimi Commercial

Posted 30+ days ago

Experience

1 - 3 Years

Job Location

Eastern Province - Saudi Arabia

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Key Responsibilities

  • Respond to customer inquiries via phone, email, or chat in a timely manner.
  • Assist customers with product information, order status, and troubleshooting issues.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with other departments to resolve complex issues and improve customer satisfaction.
  • Identify opportunities for process improvement and provide feedback to management.
  • Handle customer complaints with empathy and professionalism.
  • Stay updated on product knowledge and company policies.

Desired Candidate Profile

Qualifications

  • High school diploma or equivalent; associate or bachelor’s degree preferred.
  • Previous experience in customer service or a related field.
  • Strong communication and interpersonal skills.
  • Proficient in using customer service software and Microsoft Office Suite.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Excellent problem-solving skills and attention to detail.

Company Industry

  • General Trading
  • Export
  • Import

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Customer Service Specialist

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Tamimi Commercial

https://tamimi-commercial.zohorecruit.com/jobs/Careers/751129000005326006/

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