Customer Service Specialist

MatchAwards

Employer Active

Posted 11 hrs ago

Experience

1 - 3 Years

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Key Duties:

  • Address customer inquiries and concerns through phone, email, and live chat with empathy and expertise.
  • Provide detailed information about our products, services, and pricing.
  • Work closely with colleagues across various departments to ensure quick and effective resolution of customer issues.
  • Assist customers through account creation highlighting the features and benefits of the platform

Desired Candidate Profile

Qualifications:

  • 1-3 years of experience in customer service or a related field.
  • Outstanding communication skills, including superb phone manners and clear articulation.
  • Excellent multitasking abilities and the skill to stay organized in a fast-moving environment.
  • Basic knowledge of cryptocurrencies, with comprehensive training provided.

Department / Functional Area

Keywords

  • Customer Service Specialist

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MatchAwards

Overview:Begin an exciting journey with our talented team as a Remote Customer Service & Support Specialist. This position is perfect for problem-solvers who excel at enhancing customer interactions and delivering excellent service. Join us to make a significant impact through top-notch service.

https://wuzzuf.net/jobs/p/g/cxdmrxk5wccp-customer-service-specialist-matchawards-dubai-united-arab-emirates