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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
What we offer you
At Concentrix, we prioritize the development and well-being of our talent. Here are the benefits we offer to recognize your contribution:
- Opportunities for growth, in an ethical and equitable manner
- Opportunities for professional development
- An attractive compensation package including a periodic performance bonus
- Exceptional employee benefits:
- Health insurance
- Supplementary pension after one year of seniority in the company and subscription
- Reduced-price catering service
- Gym with on-site personal trainer. Access is free (this benefit is valid at locations with a gym).
- Possibility of enrollment in the company crèche (valid at sites that have one) or crèche subsidy
Our recruitment process is inclusive and guarantees the selection of the best talent:
Initial contact with our recruiters to assess how well your profile matches the job requirements
In-depth interviews with your future managers to explore your skills and interest in the position. This stage may require several interviews.
Selection of the successful candidate after a briefing with stakeholders and presentation of the job offer
Desired Candidate Profile
You have 1 year of experience as a call center manager
You possess the analytical skills to understand and guide the achievement of objectives
You have a sense of anticipation and are focused on customer satisfaction and solutions.
You are organized and meticulous.
You are known for your interpersonal skills.
You have a good sense of listening
Leadership and strong managerial skills are essential qualities for successfully carrying out your mission.
Are you comfortable using office software (Word, Excel, PowerPoint and the internet) and telephone systems?
Company Industry
- Call Center
- BPO
- KPO
- Outsourcing
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Customer Service Supervisor
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