Customer Service Supervisor Concentrix Corporation

Posted on 15 Dec

Experience

1 - 3 Years

Job Location

Morocco - Morocco

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities


What we offer you

At Concentrix, we prioritize the development and well-being of our talent. Here are the benefits we offer to recognize your contribution:

  • Opportunities for growth, in an ethical and equitable manner
  • Opportunities for professional development
  • An attractive compensation package including a periodic performance bonus
  • Exceptional employee benefits:
    • Health insurance
    • Supplementary pension after one year of seniority in the company and subscription
    • Reduced-price catering service
    • Gym with on-site personal trainer. Access is free (this benefit is valid at locations with a gym).
    • Possibility of enrollment in the company crèche (valid at sites that have one) or crèche subsidy


Our recruitment process is inclusive and guarantees the selection of the best talent:

Initial contact with our recruiters to assess how well your profile matches the job requirements

In-depth interviews with your future managers to explore your skills and interest in the position. This stage may require several interviews.

Selection of the successful candidate after a briefing with stakeholders and presentation of the job offer


Desired Candidate Profile

You have 1 year of experience as a call center manager

You have a perfect command of French and English, both written and spoken.

You possess the analytical skills to understand and guide the achievement of objectives

You have a sense of anticipation and are focused on customer satisfaction and solutions.

You are organized and meticulous.

You are known for your interpersonal skills.

You have a good sense of listening

You are a force for proposals

Leadership and strong managerial skills are essential qualities for successfully carrying out your mission.

Are you comfortable using office software (Word, Excel, PowerPoint and the internet) and telephone systems?

Company Industry

Department / Functional Area

Keywords

  • Customer Service Supervisor

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