Customer Service & Telesales Representative

LAZARO SCENT

Multiple Vacancies

Posted 30+ days ago

Experience

2 - 5 Years

Job Location

Alexandria - Egypt

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

4 Vacancies

Job Description

Roles & Responsibilities

Job Description
  • Reply to customer inquiries through all channels, spoken and written, through all the ways of communication including social media channels.
  • Provide accurate and helpful information about Lazaro Scent products and services to customers, such as their ingredients, fragrance notes, and benefits.
  • Helping customers choose the right Lazaro Scent product for their needs.
  • Processing orders and providing shipping updates in cooperation with operation team
  • Upsell and cross-sell Lazaro Scent products to customers.
  • Follow up on customer needs and inquiries.
  • Build and maintain positive relationships with customers.
  • Document customer interactions and feedback.
  • Work with other departments to improve customer service.
  • Stay up-to-date on Lazaro Scent products and services, as well as industry trends and best practices.
  • Participate in continuous improvement initiatives.

Desired Candidate Profile

Job Requirements

  • Age does not exceed 28 years old
  • Bachelor's degree in business or a related field
  • Male Preferred, able to work with rotational shifts
  • 2+ years of experience in customer service
  • Knowledge of Lazaro Scent products and services
  • Proficiency in Microsoft Office Suite
  • Sales experience is a must

Company Industry

  • Retail

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Customer Service & Telesales Representative

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

LAZARO SCENT

https://wuzzuf.net/jobs/p/8rykvluourkn-customer-service-telesales-representative-lazaro-scent-alexandria-egypt