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Gender
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Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
You will develop relationships and influence with key customer stakeholders, that build joint accountability of their defined outcomes and long term trust.
You will align planning and execution to priorities that have been agreed on between the customer and Microsoft unlocking tangible customer value.
You will bring operational rigor to planning and delivery, leveraging resources and investments optimally, to achieve accelerated consumption and usage outcomes.
You will lead the delivery of program planning, execution and customer-facing delivery reviews, and engagement with key customer stakeholders to address agreed-upon customer outcomes and account priorities that deliver ongoing customer success.
You will initiate conversations with customers to connect customer objectives and the current Microsoft portfolio of work in the customer account and ensure alignment of Microsoft technology and services with the customer goals and objectives.
Desired Candidate Profile
- Bachelor's Degree in Business, Economy, Computer Science or related field AND 8+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
o OR Master's Degree in Business, Economy, Computer Science, or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
- Mandatory language skills: Arabic, English;
- In-depth knowledge of the Saudi Arabian IT industry;
- Project and/or program management skills.
Company Industry
- IT - Software Services
Department / Functional Area
- Sales
- Business Development
Keywords
- Customer Success Account Manager
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Microsoft
Microsoft Corporation, leading developer of personal-computer software systems and applications. The company also publishes books and multimedia titles, offers e-mail services, and sells electronic game systems, computer peripherals (input/output devices), and portable media players. It has sales offices throughout the world. In addition to its main research and development centre at its corporate headquarters in Redmond, Washington, U.S.p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .